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Shipping Policy

Jupitar Store Shipping Policy
Effective Date: 22 August 2026

At Jupitar Store, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for information regarding order processing, shipping times, and delivery procedures.

Order Processing

• All orders are processed within 1-3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During periods of high demand, processing times may be slightly extended.

Shipping Rates

Shipping costs are calculated based on the delivery location, package size, and selected shipping method. The final shipping charge will be displayed during checkout before payment is completed.

Delivery Timeframes

Estimated delivery times are as follows:

• Local Deliveries: 2-5 business days
• National Deliveries: 3-7 business days
• International Deliveries: 7-21 business days

Please note that delivery times are estimates and may vary due to factors beyond our control, including weather conditions, customs clearance procedures, and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information, where available. This allows you to monitor the status of your shipment.

Delivery Address

Customers are responsible for providing accurate and complete shipping information. Jupitar Store is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses submitted during checkout.

Shipping Restrictions

Some products may not be available for shipping to certain locations due to legal, regulatory, or carrier restrictions. If your order is affected, we will contact you as soon as possible.

Lost, Delayed, or Damaged Shipments

If your package is lost, significantly delayed, or arrives damaged:

1. Contact our customer support team within 7 days of the expected delivery date.
2. Provide your order number and any relevant details or photographs.
3. We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.

International Orders

For international shipments, customers may be responsible for any applicable customs duties, import taxes, or additional fees imposed by their country's authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible. Once an order has been processed or shipped, changes and cancellations may not be possible.

Contact Information

If you have any questions regarding our shipping policy, please contact us:

Jupitar Store
Email: [ Jupitar-store@proton.me ]
Phone: [+201066620391 ]
Address: [King narmer Inc, Cairo 223667, WY29930, Accra Ghana]

Thank you for choosing Jupitar Store. We appreciate your business and look forward to serving you.